July was a quiet month for the blog, but this is a repost from a submission I provided to adexchanger.com. Look for more updates in the coming weeks. The sciencification of advertising is on a clear, steady march toward greater and greater efficiencies, whether that be optimized cost for advertisers, agencies, networks, or publishers. Behind all the investment and strategy is the idea of harnessing the scale of the Internet. Unlike gaming, social networking, and daily deals, the digital media revenue model doesn’t scale with a network effect. This makes digital media the odd man out. Digital media should take notice, focus on segmenting profitable advertisers, and develop niche advertising strategies. How did scale become so important, and why doesn’t [...]
Digital Media: The Odd Man Out
by Matt Shanahan on August 8, 2011 in Advertising, Attention Economics
The Only Thing Worse Than A Fly-By…
by Matt Shanahan on June 23, 2011 in Advertising, Attention Economics

…is a scraper! Or at least scrapers that aren’t monetized properly. Scrapers are users or automated services that systematically consume media content – especially news. Their motivations are usually commercial in nature such as a media monitoring service, advertising verification, or lead sourcing. A scraper can be identified by the fact that their volume of consumption is several standard deviations or more higher compared to the rest of the audience – even compared to fans. It’s not uncommon for scrapers to make up less than 0.1 percent of an audience and generate 10-15 percent or more of the page views (i.e., ad inventory and revenue capacity). The graph to the right illustrates the behavioral difference between the largest segment of [...]
Building a Loyal Audience? That’s a Business Model!
by Matt Shanahan on June 14, 2011 in Advertising, Attention Economics

As I pointed out in my previous post, advertisers don’t buy page views they buy audience. A publisher’s business model has to produce and monetize an audience. So what kind of audience is profitable? A loyal one. Here is the proof… The Revenue Model Because audience engagement is the unit of monetization and because each member engages differently, the revenue contribution and profitability of each audience member varies. For example, assume a fly-by audience member generates on average three page views. With a $30 RPM, each fly-by is worth $0.09 in revenue. Now compare that to a loyal fan generating 100 page views a month or $3 of revenue per month (i.e., $36 per year). The revenue model can be plotted as [...]
Total Disaggregation: The 80/20 Rule of Online News
by Matt Shanahan on May 6, 2011 in Attention Economics, Paywall
This is the final post in my series about the transition of print newspapers to online news. In print news, distribution costs led to scarcity, allowing publishers to create an audience and a marketplace for advertisers. Online distribution costs are nearly free, producing massive competition for audience engagement and a disaggregation of the newspaper business model. In addition to new competition for audience engagement from social networking and games, news publishers have to increasingly compete with themselves – the total disaggregation of the newspaper business model. This becomes clear when examining the articles read by an online-news audience. Rather than purchase multiple newspapers, print news readers consume local, regional, national, and international news from one paper. In online news however, [...]
Why Online News Revenue will Never Equal Newspaper Revenue
by Matt Shanahan on April 28, 2011 in ARPU, Attention Economics, Paywall

A publisher’s ability to monetize the news ONLINE is different than their ability to monetize the newsPAPER. According to the Newspaper Association of America data at naa.org, the average user spent 1 minute and 12 seconds with online news last month. That is 0.6% of the 3 hours and 25 minutes an average user spent online in 2010 according to eMarketer. And when compared to average time spent with the print newspaper, online news engagement is 4.1% of the reported 29 minutes per day of Nielsen Media Research Study of 2006. Of course if lost engagement were not bad enough, the Web has both commoditized advertising rates and set an anchor subscription price of free, further crunching the revenue stream [...]
SEO is for Suckers
by Matt Shanahan on March 11, 2011 in Attention Economics, Audience Development, Loyalty
Richard Tofel’s post this week about how digital news will be better when publishers move beyond SEO was an interesting op-ed, but most of the debate seemed philosophical as opposed to factual. Our advice to publishers: SEO is for audience development, not revenue (that could have been a softer title for this post). Here are the facts behind that recommendation. Fact: Loyal audience members do not use search as a means to engage with publishers. The striking difference between fans and fly-bys is the percentage of visits that are based on direct vs. search. Upwards of 95 percent of fly-by visits are generated from a search whereas upwards of 70 percent of fan visits are direct. Of the fan visits [...]
What about an Adwall?
by Matt Shanahan on February 14, 2011 in Advertising, Attention Economics, Paywall
In the pursuit of earnings, publishers have done two things – intensified SEO efforts, which creates fly-by ad revenue and established paywalls, which create fan subscription revenue. Remember these definitions: Fly-by – Someone who visits once. Occasional – Visitor to the site two to three times per month. Regular – Visitor to the site one to two times per week. Fan – Visitor to the site more than two times per week. Some fans are willing to subscribe through a paywall, and fly-bys are commodity impression to be bought and sold through exchanges, but what about the other 15-25 percent of the audience? The barbell focus on fans and fly-bys for revenue optimization overlooks a significant untapped opportunity in between [...]
Search
- Leveraging the Multiplier Effect of Renewals to Increase Profits May 14, 2012
- What is the Revenue Potential of an Event? Measure Your Audience April 11, 2012
- Measurement is Key for Paywall Success March 19, 2012
- Profit is More Important than Monthly Unique Visitors March 2, 2012
- The Anonymous Audience: An Anchor on the Revenue Model February 3, 2012
- The Need for a Content to Customer About Face November 12, 2009
- Can usage data help improve real estate agent productivity? July 23, 2009
- Scout Analytics SU4 is Live August 13, 2009
- Does tracking frequency of access find shared accounts? July 9, 2009
- Scout Analytics SU3 is Live July 2, 2009
Tag Cloud
Subscribe
Subscribe to Scout Research Alerts to receive the latest updates in revenue optimization for information services, media publishing, and software-as-a-service companies. Click here.
Top Categories
- Advertising (41)
- Subscriptions (28)
- ARPU (24)
- Behavioral Analytics (23)
- Attention Economics (14)
- Digital Revenue Optimization (13)
- Yield Optimization (13)
- Revenue Optimization (9)
- Audience Selling (9)
- Paywall (9)
- Audience Development (8)
- Loyalty (8)



